Summary: 1. Human Performance, 2. Essentials Wojd & 3. Personality And Cognitive Ability In Context
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Read the summary and the most important questions on 1. Human performance, 2. Essentials WOJD & 3. Personality and Cognitive Ability in context
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1 1. Human performance, 2. Essentials WOJD & 3. Personality and Cognitive Ability in context
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Name and explain the 3 parts of job performance
Task performance - Behaviours that contribute to the organization's technical core
Contextual performance - Behaviours that advance the organization's goals by contributing to its social and psychological environment
Counter-productive performance - Voluntary behvaiour that harms the well-being of the organizations, the team, or other employees -
Job performance hinges on a broad variety of .. and .. and their ... ....
Antecedents
Contingencies
Complex interplay -
What is job design? (Robbins & Judge 2012)
The way elements in a job are organized
Arrangement of the specific tasks a job contains -
What is the classic approach to job design? And what are the strengths and weaknesses?
Scientific management
- Focus on efficiency and mass production
- Horizontal divisions of labour
- Vertical separation of planning and doing
Weaknesses: can be boring, low motivation and no creativity
Strengths: Enables mass production, efficient and cheaper/less skilled labour -
What are the strenths and weaknesses of the Job Characteristics Model?
Strengths:Core ideas have been empirically confirmed
Takes motivation and job attitudes into account
Integration of personality as a boundary condition
Weaknesses:Important varibles neglected--> personality trait, contextual/counter-productive performance
Limited empirical support for details -
What are the strengths and weaknesses of the Demands-Control model?
Strengths:
Joint effect of demands and control well documented
Shifts attention to job strain - a key problem in recent jobs
Weaknesses:
Limited performance focus
Restricted range of variables included -
What are the 3 solutions for Job (re-) design?
Job rotation
Job enlargement
Job enrichment/empowerment -
What is job enlargement? Benefits and limitations
Horizontal task expansion
Benefits: Greater skill variety, task identity and reduces boredom
Limitations: Does not change the nature of the job, Two mickey mouse jobs instead of one -
What is job enrichment? Benefits and limitations
Vertical extension of job
Benefits: Greater skill variety, autonomy, enhances motivation, reduces stress and absenteeism
Limitations: Not applicable for all jobs -
Name the three different theoretical perspectives on job design
Scientific management
Job characteristics model
Demands-Control model
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