Human performance, 2. Essentials WOJD & 3. Personality and Cognitive Ability in context

18 important questions on Human performance, 2. Essentials WOJD & 3. Personality and Cognitive Ability in context

Name the 6 different key dimensions of organizational structure according to Robbins and Judge (2012)

Work specialization --> Division of labour
Deparmentalization --> Basis for forming groups
Chain of command --> Reporting structure
Span of control --> How many subordinates per supervisor
Formalization --> Presence of rules and regulations
Centralization --> Location of decision-making authority

What is the optimal structure in an organization?

There is no optimal structure, it depends on factors like:
- Degree of individual creativity & flexibility needed
- Required proximity to customers
- Relevance of standardized control

Organizational structure is a strategic decision, as is job design

What is an organizational strategy?

The broad goals and decisions that constitue the key to a company's competitive advantage
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What are the 4 organizational performance indicators?

Price
Quality
Flexibility
Innovation

What happens when price/quality are performance indicators? focus and key consequences (molleman en broekhuis)

Focus: Low costs and constant output
Key consequences: Horizontal and vertical division of labour, low autonomy and low task variety, routinization

What happens when flexibility/innovation are performance indicators? Focus and key consequences (molleman en broekhuis)

Focus: Adaptability and deal with complexity
Key consequences: High autonomy, high task variety, low routinization and job enrichment

What are the 5 dimensions from the big 5 model?

Extraversion --> sociable, active
Agreeableness --> warm, helpful, trusting
Openness to experience --> culture, intellectual
Conscientiousness --> Dependable, industrious
Emotional stability --> Calm, steady

What is the situation strength theory? (barrick and mount)

Strong situations
are structured, clear social rules, conformity pressure
clearly precribe individual behaviour
offer little discretion

What is the trait activation theory? (Barrick and mount)

Trait utility is specific to context
Activation occurs when the right trait is in the right context
Personality-behaviour relationships are amplified in different environments

Give an example for low situational stregth and for high situational strength

Military vs Callcenter

How can personality be measured?

Self-report surveys
Observer-rating surveys
Projective measures

Are personality tests fair for an interview?

People can be filtered out early on
Or, later in the process as one piece of information together with resume, recomendation letters, cover letter, etc.

What is GCA according to Schmidt and Schmidt and Hunter

Cognitive intelligence (IQ)
- The ability to grasp and reason correctly with abstractions and solve mental problems.

Leads to greater and more rapid learning, particularly for complex materials

Name the three dimensions of GCA

Numerical ability - ability do speedy - Accountant
Verbal ability - ability to understand - Manager
Spatial ability - ability to imagine - Engineer

What is the relevance of GCA to job performance? How is it related

GCA is positively related to performance in almost any are of life
GCA is among the most important predictors of job performance, across any type of job

How does GCA strengthen job performance? two ways

Acquiring job knowledge
Problem solving capacity

Name two GCA tests and which one is the most popular

Culture-Fair intelligence test (CFIT)
Wonderlic Personnel Test --> Most popular

Does GCA predict all performance dimensions?

No, GCA should be used to assess performance potentials

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