Business intelligence and EIS - Article: Knowledge management (Pearlson)
3 important questions on Business intelligence and EIS - Article: Knowledge management (Pearlson)
Knowledge management process:
Knowledge management involves four main processes: the generation, capture, codification, and transfer of knowledge. Knowledge generation includes all activities that discover “new” knowledge, whether such knowledge is new to the individual, the firm, or the entire discipline. Knowledge capture involves continuous processes of scanning, organizing, and packaging knowledge after it has been generated. Knowledge codification is the representation of knowledge in a manner that can be easily accessed and transferred. Knowledge transfer involves transmitting knowledge from one person or group to another, and the absorption of that knowledge
Successful BA capabilities:
- Hard to duplicate
- Uniqueness
- Adaptability
- Better than competition
- Renewability
- Uniqueness
- Adaptability
- Better than competition
- Renewability
Caveats for managing knowledge and business intelligence
- It is an emerging disciple, viewing BI as a process requires managers to remain flexible and open minded.
- Objective of knowledge management can also be to hide knowledge
- Knowledge can create a shared context for thinking about the future, so not just looking at the past.
- People lie at the heart of knowledge management and business intelligence
- Objective of knowledge management can also be to hide knowledge
- Knowledge can create a shared context for thinking about the future, so not just looking at the past.
- People lie at the heart of knowledge management and business intelligence
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