Vitality and occupational health - Burnout, Boredom and Engagement in the workplace

4 important questions on Vitality and occupational health - Burnout, Boredom and Engagement in the workplace

Burnout is a syndrome of:

  • Emotional exhaustion: the depletion or draining of emotional resources caused by interpersonal demands
  • Depersonalization: the development of negative, callous and cynical attitudes towards the recipient of one's services
  • Reduced personal accomplishment: tendency to evaluate one's work with recipients negatively.

Three dimensions in burnout:

  • Exhaustion (fatigue)
  • Cynicism (indifferent or distant attitude towards work)
  • Lack of professional efficacy (non-social aspects of occupational accomplishment)

Explanation for work engagement:

  • Results from the inherently motivating nature of resources
  • Job and personal resources are functional in achieving work goals and stimulate personal goals
  • Higher grades + faster learning
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Model for work engagement:

  • resources are mainly important when job demands are high
  • Engagement increases performance as it is associated with energy, persistence and focused effort, but also because it is associated with the appropriate attitudes and behaviours
  • The existence of a feedback loop that runs back from performance and engagement to job and personal resources is confirmed by empirical evidence

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