Individual and team performance - Teams at work

7 important questions on Individual and team performance - Teams at work

Six characteristics that allow for classification of teams into discrete categories:

  1. Task interdependence
  2. Role structure
  3. Leadership structure
  4. Communication structure
  5. Physical distribution
  6. Team lifespan

Effective team work performance depends on two primary sets of competencies:

  • Task work: the function members perform in order to accomplish the team's task
  • Teamwork: the interaction among members of teams

Two mainly discussed constructs for team cognition:

  • Team mental models (TMM): organized mental representations of the key elements within a team's environment that are shared across team members
  • Transactive memory system (TMS): team division of expertise and a shared awareness of who knows what within the group
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Purpose of team training:

  • Understand KSA
  • Practice using KSA
  • Provide feedback to teams regarding KSA

Different types of team-training:

  • Cross-training: team members are taught about the duties and responsibilities of his/her teammates
  • Team-self correction training: develop the ability to diagnose the teamwork breakdowns
  • Team coordination training: targets accuracy and sharing of TMMs within the team, thus facilitating common understanding of team problems

7 guidelines for creating a productive intercultural team:

  1. Cohesion
  2. Ensuring clear and meaningful communication
  3. Engaging in supportive behaviors to maximize team synergy
  4. Engaging in perspective taking
  5. Engaging in negotiation to find common ground
  6. Creating a sense of psychological safety to facilitate interaction
  7. Develope shared knowledge to aid coordination

Team composition has the following important factors:

  • Managing team diversity (fault-lines; hypothetical diving lines that may split a group into subgroups based on attributes)
  • Multiple memberships (coordination and attention)
  • Team coordination and adaption

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