Karmarkar: Will you survive the services revolution?
9 important questions on Karmarkar: Will you survive the services revolution?
Offshoring and outsourcing happens a lot in the world, but according to Karmarkar its not a problem, why not?
What is the issue regarding offshoring and outsourcing? (Karmarkar)
How can firms survive this revolution? (Karmarkar)
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What does the article of Karmarkar do to understand what's happening in the service sector?
What does Karmarkar means with 'reconnecting the customer'?
Companies which best understand customer needs, delivers consistently high quality service and connects to the customer via the channel of choice wins. Which 3 ways are there to meet those challenges (Karmarkar)? Think about the R words.
Which 4 skills will companies most need according to Karmarkar?
What is the lesson according to Karmarkar for service companies?
Who are the survivors in the service revolution? (Karmarkar)
The question on the page originate from the summary of the following study material:
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