Decision making and conflict management

3 important questions on Decision making and conflict management

Which factors cause group think?

- Cohesion
- Closed leadership style
- The insulation of a group
- High levels of stress causing polarisation

How can group think be prevented?

By avoiding a closed leadershipstyle, first asking the opinions of others and listening actively to these. And also making it a norm that everyone's opinion counts

When will the conflict management style "competing" be used?

When something is very important for one of the parties. It can be neccesary to force a group to do something against their will, because the tour leader thinks it is not safe to do the activity as the group suggests.

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