Decision making and conflict management - Conflict management in an adventure setting
3 important questions on Decision making and conflict management - Conflict management in an adventure setting
What can cause a conflict?
Cultural differences, personal diffeences and misunderstandings.
What are the five phases can be distinquished when analysing a conflict?
1.What caused a conflict
2.What is the conflict about
3.Are there strong emotions involved
4. What are your own goals
5. Which conflict managementstyle is appropriate ?
2.What is the conflict about
3.Are there strong emotions involved
4. What are your own goals
5. Which conflict managementstyle is appropriate ?
Which 5 conflictmanagement styles are there?
1. Collaborating --> I win, you win
2. Compromising --> Both win some, both lose some
3. Accommodating --> I lose, you win
4. Competing --> I win, you lose
5. Avoiding --> I lose, you lose
2. Compromising --> Both win some, both lose some
3. Accommodating --> I lose, you win
4. Competing --> I win, you lose
5. Avoiding --> I lose, you lose
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