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Operations - Levels of operational responsibility

Q: Explain the 4 management phases of direct responsibility

P lanning = setting objectives and making a plan on how to achieve them O rganising = based on the planning the activity will be organised l eading = the most important, it's about influencing people in order to work for achieving goals (adventure leadership) c ontrolling = about evaluating and modifying tasks and activities in order to aprove the activity

6 important questions on Operations - Levels of operational responsibility

Which are the tree levels of operational management?

DIRECT responsibility
INdirect responsibility
BROAD responsibility

Explain what direct responsibility means

Direct responsibility forms the core of the organization, in the sense that it's the reason that it has customers. The operational management is directly responsible for the activities in order to provide the service which is chosen by the adventurers.

Think about :
- safari's
- kanoeing
- hiking trips

There are 4 management phases which have to do with DIRECT RESPONSIBILITY

PLANNING ORGANIZING LEADING CONTROLLING

Explain the 4 management phases of direct responsibility

Planning = setting objectives and making a plan on how to achieve them
Organising = based on the planning the activity will be organised

leading = the most important, it's about influencing people in order to work for achieving goals (adventure leadership)
controlling= about evaluating and modifying tasks and activities in order to aprove the activity

Explain what INDIRECT RESPONSIBILITY MEANS

Indirect management responsibility deals with the conditions for an adventure to be organized. Not the activity but the parameters for the activity will be organized, examples are :
- marketing management
- ICT
- Economic managment

Explain what BROAD RESPONSIBILITY MEANS

The aim of broad management, is future and long-term related. this responsibility is being held by the TOP management. An example of broad responsibilities are analyzing and dealing with the effects of globalisation and environmental protection.

The question on the page originate from the summary of the following study material:

Adventure tourism | 9789402220421 | Ferdinand Postma, et al

View summary