Communication - Specific communication during a tour

3 important questions on Communication - Specific communication during a tour

Its imporant for emergency communication to be :

-clear

What is necessary for a tourguide on the spot to consider?

How those who are affected by the emergency are likely to react. (participants, colleagues, parents and support staff) they all have different needs and may react differently

Which two factors should a guide keep in mind to avoid misinterpretations?

  1. He should speak more slowly and give more examples than necessary in other situations where there are no language problems.
  2. Guides can sometimes make use of an interpretere who can be one of the group members.

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