Human Computer Interaction - PowerPoint

13 important questions on Human Computer Interaction - PowerPoint

What are the different levels of HCI?

  • Utility: useful, meets needs
  • Usability: able to use easily
  • Desirability: like the looks and feels
  • Brand Experience: overall feeling of the brand/prodcut feels good

What are dispays and design principles?

Displays:
"Human-made artifacts designed to support the perception of relevant system variables and facilitate the further processing of that information."


Design principles:
  • Know
  • Relate to example cases
  • Basis for improvement  
  • Alert, labels and icons

In what circumstances is the product used?

Physicial properties (limited space on motorcycle)
  • Controls
  • Layout
  • Environment
Task (calculation or cockpit)
  • Processes
  • Monitoring
  • Positioning
Human user (limited memory)
  • Strengths
  • Weaknesses
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What are perceptual design principles of displays?

Perceptual
P1. Legibility (readable text)
P2. Absolute judgement (system status only a redish dot, and orange means this, and lighter means that, use labels)
P3. Top down expectation (A I3 C, 12 I3, 14)
P4. Redundancy gain (traffic lights)
P5. Discriminability (how easy to discriminate, Wabor's law about coins)

What are the mental model design principles of displays?

Mental model
P6. Pictorial realism (how you interpret what you see, the louder the volume the higher the gauge is)
P7. Moving part (reverse, pook achteruit)

What are the attention design principles of displays?

Attention
P8. Information access (put relevant info together)
P9. Proximity compatibility (Gestalt, see things as a group)
P10. Multiple resources (Google maps with visual and voice)

What are the memory design principles of displays?

Memory
P11. Knowledge in the world (command: open file, toolbar open file, don't have to remember)
P12. Predictions (buienalarm)
P12. Consistency (with other websites, people spend more time on websites other than yours)

What are types of elements in the display?

Alerts
  • Warnings
  • Cautions
  • Advisories
Labels, icons
  • Visibility
  • Discriminability
  • Meaningfulness     

What are the usability goals?

Effectiveness
  • Accuracy and completeness with which users achieve specified tasks
Efficiency
  • Resources expended in relation to the accuracy and completeness with which users achieve goals
Safety
  • Avoid danger of carrying out unwanted actions accidently; means of recovery when they happen
Utility
  • Right functionality?
Learnability
  • Easy to learn, easy to master
Memorability
  • Retention over time

What is an iterative cycle of system development?

  • Understanding
  • Design
  • Evaluation
  • Repeat  

What are the seven stages of action (Norman)?

Cyclic, crossing the bridge/gap:
  • Goals
Execution bridge
  • intentions
  • Action specification
  • Interface mechanism
Physical system
Evaluation bridge
  • Interface display
  • Interpretation
  • Evaluation

What is Normans Mental Model?

How the user thinks he/she can use the system.
Use metaphores (floppy disk)

What are the HCI guidelines?

Used to evaluate:
Match real world
  • Floppy disk, print icon
Consistency and standards
  • Consistent with other sites
Visibility of system status
  • "Loading", Google bar, can't click on images bc you are already there
User control and freedom
  • "Are you sure you want to remove file?", close something, stop something
Error prevention, recovery
  • Allow them to select (instead of typing) Redo, undo
Memory
  • Explicit thing you can go to
Flexibility, efficiency
  • CTRL+S, accelerators, shortcuts
Simplicity and aesthetics
  • Easy and nice to use

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