Exploring supply chain innovation - A definition of SCI and a model of its three interacting content elements

7 important questions on Exploring supply chain innovation - A definition of SCI and a model of its three interacting content elements

What is supply chain innovation (SCI)?

A change (incremental or radical) within the supply chain network, supply chain technology, or supply chain process (or combinations of these) that can take place in a company function, within a company, in an industry or in a supply chain in order to enhance new value creation for the stakeholder.

What is radical (disruptive) innovation in supply chain innovation (SCI)?

Something that sets new rules for the game within its application area. Must have a 'wauw' effect.

What is incremental innovation in supply chain innovation (SCI)?

An optimisation of current practices within networks, technology, and processes.
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What are the three interacting content elements of SCI?

  1. Supply chain business processes
  2. Supply chain network structure
  3. Supply chain technology

What is the definition of business processes in supply chain innovation (SCI)?

The activities that produce a specific output of value to the customers.

What are the eight SCM processes with subprocesses defined by the Global Supply Chain Forum in supply chain innovation (SCI)?

  1. Demand management
  2. Order fullment
  3. Customer service management
  4. Manufacturing flow management
  5. Customer relationship management (CRM)
  6. Supplier relationship management (SRM)
  7. Product development and commercialisation
  8. Return management

What is meant by technology in supply chain technology in supply chain innovation (SCI)?

Technology that can be applied in isolation or in combination with other technologies or the two other elements in the model to create SCIs.

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