Understanding and managing the services supply chain

4 important questions on Understanding and managing the services supply chain

Define 'supply chain management' including services.

Supply chain management is the management of information, processes, capacity, service performance, and funds from the earliest supplier to the ultimate customer.

Why are services difficult to measure and visualise?

  1. There is a lot of diversity in the service sector.
  2. There is a lack of uniformity in report services.

Why will the need to understand and manage the services spend and the services supply chain grow in importance in the coming years?

  • Companies spend a big amount of money on services.
  • There is an increase in the outsourcing of professional services that is expected to increase rapidly over the next five years.
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What do we need to understand better in order to manage spending on services better?

  • The services supply chain.
  • The processes involved in the creation and delivery of services.

The question on the page originate from the summary of the following study material:

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