Understanding and managing the services supply chain - Applying manufacturing frameworks to the services supply chain
3 important questions on Understanding and managing the services supply chain - Applying manufacturing frameworks to the services supply chain
The underlying issues for products and services are the same. What are these?
How to in a cost-efficient manner:
- Design and manage a supply chain
- Control its assets and uncertainties
- Meet the needs of the customers
What is two problems with the SCOR model for services?
- The separate processes of make, deliver, and return do not fit services.
- Services do not have a return cycle.
Why is the GSCF the best fit for a service supply chain?
Because the functions may be different but the same basic issue exists, which is that processes take place in the supply chain and they must be effectively coordinated across organisations.
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