Cross-cultural competence in SLP health care - Cross-cultural communication in SLP health care

5 important questions on Cross-cultural competence in SLP health care - Cross-cultural communication in SLP health care

Give the 5 tips for clear and effective oral communication

1. Give the most important information first.
2. Use a clear and simple language.
3. Use visual support where possible.
4. Help the patient organize his thoughts.
5. Check if your patient understood you.

Give the 3 broad levels of language proficiency + explain

1. Basic user
- Can understand sentences related to daily life.
- Can introduce himself and can answer questions about his background and immediate environment.
- Can interact in a simple way.

2. Independent user
- Can understand the main point of input on concrete and abstract topics.
- Regular interaction with native speakers is possible.
- Can explain his own viewpoint on a topic by giving (dis)adventages, reasons and explanations.

3. Proficient user or native user
- Can understand virtually everything heard and read.
- Can express himself spontaneously and fluently.
- Can use language flexibly and effectively for social, academic and professional purposes.

Give the 4 tips for effective written communication.

1. Keep it short and to the point.
2. Keep language simple.
3. Use active voice.
4. Pay attention to lay-out.
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When you will work with an interpreter?

In cases were the SLP cannot communicate effectively with a client or his family, the support of an interpreter is needed

Explain in a nutshell Bid-process.

- Briefing
- Interaction
- Debriefing

This BID process makes the collaboration between the SLP and the interpreter possible.

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