HRM, communication, satisfaction and perceived performance - Den Hartog et al, 2013

9 important questions on HRM, communication, satisfaction and perceived performance - Den Hartog et al, 2013

What is the research aim of Den Hartog et al, 2013?

The main aim is to explore managers' communication quality as a moderator of the relationship between manager-rated and employee-rated HR practices. While also testing how line managers reports on the availability of HR practices related to employee perception of these practices.

In operationalising a HPWS there are two approaches, one of them is control based view, what does that mean? (den Hartog et al, 2013)

Control based view are the HR practices aimed at managing employee performance

In operationalising a HPWS there are two approaches, one of them is resource based perspective, what does that mean? (den Hartog et al, 2013)

Resource based perspective focuses on HR practices aimed at employee development
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Both approaches of resource based perspective and control based view, are combined into one overall set of high performance HR practices that reflect the three main subsystems which include skill, motivation and empowerment enhancing practices, who ultimately lead to higher performance. What are these three main High Performance HR practices?

1. People flow (staffing, employee mobility and training)
2. Appraisal & Reward (performance appraisal, compensation and benefits)
3. Employee relation (job design and participation)

HR can contribute to happy and productive workplaces, so both well-being and performance oriented HR outcomes are of interest, where the researchers include job satisfaction and perceived unit performance. What does perceived unit performance entail? (Den Hartog et al, 2013)

It entails how well the employee perceived the performance of the unit. The ratings are based on the quality of products, customer service, cleanliness, performance as an employer

Hypothesis 3 is supported, what kind of effect does manager rated HRM have on employee rated HRM

Manager-rated HRM has a significant positive effect on employee-rated HRM for high scores of communication, but a significant negative effect for low scores on communication.

What is the SHRM model?

The distinction between what the senior manager wants to implement , the line managers implementation, and how the employee perceives the HR-practices

What does communication mean in regards to the research of Den Hartog et al, 2013? And what are the three determinants of quality of communication?

The quality of managers' communication to employees that may affect the relationship between manager and employee perception. As the quality of communication is determined by:
1. Sufficient information provided
2. Understand the received information
3. And if it is useful

What is the LMX-Model (Den Hartog et al, 2013)

The leader-member exchange model emphasises the quality of the relationship between a manager and the employee. One there is a high quality relationship established, this will often involve more communication. When a LOW LMX relationship exists there will be inconsistencies within the communication and implementations of the practices

The question on the page originate from the summary of the following study material:

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