Developing observational skill - observing the interaction of verbal and non-verbal behavior

5 important questions on Developing observational skill - observing the interaction of verbal and non-verbal behavior

What is the importance of the interaction between verbal and non-verbal behaviour?

it provides clues to what is really happening; it should be used as a signal for attention rather than a definite statement

How to address discrepancies between verbal and non verbal behaviour?

discrepancies indicate possible presence of ambivalent feelings and require further inquiry (i.e. you are telling me this, but your are...i am confused. are you?).

Which non-verbal behaviour indicates a desire to speak?

raising the index finger, leaning forward, and interrupting.
  • Higher grades + faster learning
  • Never study anything twice
  • 100% sure, 100% understanding
Discover Study Smart

What is the role of the therapist concerning turn signals?

smooth conversation involves clear reading of turn signals. you need to notice when you or the client are out of sync.

How can interpretations be misleading?

sometimes an event is just that and nothing more; shaking or tremor may result from anxiety but may also be caused by other medical conditions.
when in doubt: ask gently in an effort to understand better. then verify 'is this correct?'

The question on the page originate from the summary of the following study material:

  • A unique study and practice tool
  • Never study anything twice again
  • Get the grades you hope for
  • 100% sure, 100% understanding
Remember faster, study better. Scientifically proven.
Trustpilot Logo