Fundamentals of Business Process management - B: Identification & Modelling
8 important questions on Fundamentals of Business Process management - B: Identification & Modelling
What are the big process areas within organisations?
- wide scope, only few to choose from
- large impact per process
Specific process
- narrows scope, many, many to choose from
- smaller impact per process
What are the criteria to choose a process?
- Strategic importance
- Health
- Feasibility
What is the difference between functional and end-to-end?
- seperate description of processes per functionalities
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End-to-end
- compromises all of the work that should be done to achieve the process goal
- Strong to: optimite customer services, or detect and correct inefficiencies due to discontinuities when crossing functional domains
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What is a model?
Each model can be useful to communicate ideas/problems
- shows only a small amount of total information
- allows people to concentrate on the essentials
What are the core elements of a process?
- any work that is performed
- time consuming, resource demanding
- state changing
Events
- anything that 'happens' during the course of a process
- represent conditions / circumstances
- atomic, instantaneous
Business objects or data)
- organizational artifacts that undergo stage changes
- physical or electronic information
Actors (or resources)
- entities performing process activities and generating events
- human and systems
How do management levels affect modelling?
- less structured, less structured information
- university wide scheduling, including setting inter faculty agreements on scheduling and auditoria
Tactical level
- focuses on the efficient use of resources
Operational level/ primary & support processes
- tends to be more structured with identifiable set of tasks, actors & resources and a structured flow
What is the difference between prescriptive and descriptive?
- focus on control flow)
- good for simple and structured processes
Descriptive
- organisational focus
- easier for complex processes
Which other control flow oriented techniques are there?
Petry Net Theory
UML
EPC
XPDL
IDEF
BPDM
EPML
Flowcharts
BPEL
The question on the page originate from the summary of the following study material:
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- Never study anything twice again
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- 100% sure, 100% understanding
