Summary: Business Process Management

Read the summary and the most important questions on Business Process Management

• 1. Introduction to materials management part 1

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• Which factors influence the invorment of materials management?

  - customers expectations
  -global competition
  - economy, goverment and regulatory influences
  -   corporate social responsibility

• what is the impact of the united nations?

  • volentary strategic policy for business
  • alignment of business operations in four areas: 

  1. labor practices
  2. anti-corruption
  3. enviroment
  4. human rights

  • adaption of UN global management model

• principles of united nation that fall under human rights

  1. support and proted internationally proclaimed human rights
  2. ensure non complicity in human rights abuse

• principles of UN that fall under labor practices

  1. uphold freedom of association and collective barganing
  2. eliminate forced and compolsury labor
  3. abolish child labor
  4. eliminate discrimination in employement and occupation

• principles of UN that fall under enviroment

  1. support cationay approach to environmental challenges
  2. promote greater enviromental responsibility
  3. encourage the development and diffusion of enviromental technologie

• principles of UN that fall under anti-corruption

  work against corruption in all of its form including extorsion and bribery

• characteristics that provide value for the customer?

  • costs (price)
  • quality
  • speed ( order lead time)
  • dependability
  • flexibility

• determinants of manufacturing environment

  • lead time expectations 
  • product design and input from customers
  • product volume and variety
  • product life cycle

• intermittent manufacturing characteristics

  1. intermittent lot or batch production 
  2. work moves only to required stations 
  3. many different parts processed at workstations 
  4. general purpose machinery
  5. relative easy to change product or volume 
  6. complex and extensive production and inventory control 
  7. high WIP inventory levels; long lead times

• flow manufacturing characteristics

  1. layout is called product layout
  2. there are fixed routing and dedicated machinery
  3. the process is capital intensive
  4. there are two types of flow: repetitive(line) and continuous
  5. repetetive produces discrete unites such as cell pones and automobiles 
  6. continous produces non-discrete products, such as liquids 
  7. there is a limited range of similuar products
  8. high product volumes occur