Six dynamic service innovation capabilities - Signaling user needs and technological options
4 important questions on Six dynamic service innovation capabilities - Signaling user needs and technological options
Where are service developers to a great extend dependent on?
What are the two important sub-capabilities?
- Capability to empathically understand users and sense their (potential) needs well in advance by interacting intensively with (potential) clients; typically resides in marketing, new business departments or innovation management if present.
- Capability to signal new technological options.
What does the capability to empathically understand users provide?
- Higher grades + faster learning
- Never study anything twice
- 100% sure, 100% understanding
What do the capabilities to signal new technological options provide?
The question on the page originate from the summary of the following study material:
- A unique study and practice tool
- Never study anything twice again
- Get the grades you hope for
- 100% sure, 100% understanding