What has to change?

4 important questions on What has to change?

What does de Caluwe say about the diagnosis?

1. How do you discover what is going wrong?
How do I find answers to questions like:
- What exactly is the problem?
- How do I uncover/reveal that?
- How do I make sense of what I see?
- Colors, models
2. Diagnostic steps in a research process
- Preliminary phase
- Realization phase

3. Sense making: the core problem

What are the different visions on research?

- Research approach -> scientific, facts, objective
- Action approach -> people are part of diagnosis, feeling, intuition, focus on factors that can influence the organization

What says de Caluwe about contrasting models?

Contrasting model make richer diagnosis
(7S model etc .)
  • Higher grades + faster learning
  • Never study anything twice
  • 100% sure, 100% understanding
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What is the preliminary phase of the diagnose?

 Is the initiator willing to support the diagnostic process?
 What is the scope of the problem?
 What has to be changed (change idea)?
 Who are involved in this change and what do they want?
 Is there trust and openness?

The question on the page originate from the summary of the following study material:

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