1 Digital Marketing
19 important questions on 1 Digital Marketing
How has individual marketing changed due to the internet?
- Customers' individual data can be saved
- They receive a personalised offer based on their profile
How does the internet facilitate individualised production and distribution?
- Ability to create personalized items like T-shirts and cards.
- 3D printing options for custom designs.
- 24/7 accessibility to seek information or services.
- Cost-effective delivery methods for ordered goods.
What are corporate sites in digital marketing?
- Interaction with customers, employees, press, shareholders
- Purposeful communication
- Essential for brand transparency
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What defines ecommerce sites?
- Examples like Amazon.com, eBay, Taobao
- Procurement functions for offers/bids
- Purchasing-focused capabilities
How do communication sites function?
- Product descriptions
- Store locator tools
- User manuals
- Lead generation for B2B marketing
What is the purpose of branding sites?
- Interactive elements
- Recreational tools like forums and games
- Engagement strategies to encourage return visits
What do service sites offer?
- Online banking services
- E-commerce platforms like eBay
- Newspaper content delivery
What is the role of portals in digital marketing?
- Examples include AOL, Yahoo!, and MSN
- Focus on targeted groups or subjects
- Aggregation of relevant websites
How do content sites function in digital marketing?
- News articles
- Reviews and analyses
- Insights for specific target groups
What is the theme and content focus of the "Kop Kids" page?
- Theme: Liverpool Football Club for children
- Content Focus:
- - Historical knowledge (Know your history)
- - Fun activities
- - Dress-up game
- - Welcome message
- - Features L.F.C. crest and mascot
What are the five objectives outlined in PR Smith’s 5Ss model for digital marketing communications activities?
- Sell: Increase sales by accessing new markets or developing new products.
- Speak: Enhance communication with potential customers.
- Serve: Improve customer service.
- Save: Reduce costs using digital media.
- Sizzle: Support the brand through various initiatives.
How is the 'Marketing Mix' traditionally described in marketing theory?
- Mixing four elements optimally for the target audience.
- Aligning with customer needs, pricing, buying location, and promotion.
- The marketer as a chef or conductor managing components effectively.
What role does the internet play in today’s marketing communications?
- Providing information (replacing brochures).
- Advertising (e.g., online display ads).
- Influencing all four marketing instruments: product, place, price, and promotion.
What are examples of websites functioning as products and distribution channels?
- Products: Auction sites (e.g., eBay) and dating sites (e.g., Tinder, Grindr).
- Distribution Channels: Music publishers and scientific publication sites offer downloads or streaming services.
How does the internet contribute to dynamic pricing for airlines?
- Adjust prices based on demand.
- Streamline ticket sales through online platforms.
- Enhance forecasting of customer trends.
What role do banks play in merging production processes with distribution channels?
- Online banking replaces physical branches.
- Functions as a promotional channel for financial products.
- Facilitates ease of access for customers.
Who introduced the Four Cs model and what is its significance?
- Focuses on customer orientation.
- Transitions marketing from a selling technique to building customer relationships.
- Better suited for organizations prioritizing customer perspectives.
What does the SIVA model consist of?
- Solution: Addressing customer needs.
- Information: Providing relevant product details.
- Value: Emphasizing benefits over costs.
- Access: Ensuring ease of purchase.
What are the five core processes of a business’s marketing according to Kotler & Keller?
- Market sensing: Keeping updated on market trends.
- Product realization: Researching and launching new products.
- Customer acquisition: Identifying and attracting target markets.
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