1 Digital Marketing

19 important questions on 1 Digital Marketing

How has individual marketing changed due to the internet?

Individual marketing has become more personalised because:
  1. Customers' individual data can be saved
  2. They receive a personalised offer based on their profile

How does the internet facilitate individualised production and distribution?

Individualised production and distribution are enhanced by:
  1. Ability to create personalized items like T-shirts and cards.
  2. 3D printing options for custom designs.
  3. 24/7 accessibility to seek information or services.
  4. Cost-effective delivery methods for ordered goods.

What are corporate sites in digital marketing?

These platforms support interaction with various stakeholders. Key features include:
  • Interaction with customers, employees, press, shareholders
  • Purposeful communication
  • Essential for brand transparency
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What defines ecommerce sites?

Online stores for viewing and ordering products, which include:
  • Examples like Amazon.com, eBay, Taobao
  • Procurement functions for offers/bids
  • Purchasing-focused capabilities

How do communication sites function?

These websites inform visitors about products or services through:
  • Product descriptions
  • Store locator tools
  • User manuals
  • Lead generation for B2B marketing

What is the purpose of branding sites?

Aimed at enhancing brand perception, these sites often feature:
  • Interactive elements
  • Recreational tools like forums and games
  • Engagement strategies to encourage return visits

What do service sites offer?

Functionality and information related to production processes, including:
  • Online banking services
  • E-commerce platforms like eBay
  • Newspaper content delivery

What is the role of portals in digital marketing?

These sites provide an overview of resources for specific audiences:
  • Examples include AOL, Yahoo!, and MSN
  • Focus on targeted groups or subjects
  • Aggregation of relevant websites

How do content sites function in digital marketing?

They offer visitors valuable information, typically consisting of:
  • News articles
  • Reviews and analyses
  • Insights for specific target groups

What is the theme and content focus of the "Kop Kids" page?

  • Theme: Liverpool Football Club for children
  • Content Focus:
  • - Historical knowledge (Know your history)
  • - Fun activities
  • - Dress-up game
  • - Welcome message
  • - Features L.F.C. crest and mascot

What are the five objectives outlined in PR Smith’s 5Ss model for digital marketing communications activities?

The five objectives are:
  1. Sell: Increase sales by accessing new markets or developing new products.
  2. Speak: Enhance communication with potential customers.
  3. Serve: Improve customer service.
  4. Save: Reduce costs using digital media.
  5. Sizzle: Support the brand through various initiatives.

How is the 'Marketing Mix' traditionally described in marketing theory?

Traditionally, the concept involves:
  • Mixing four elements optimally for the target audience.
  • Aligning with customer needs, pricing, buying location, and promotion.
  • The marketer as a chef or conductor managing components effectively.

What role does the internet play in today’s marketing communications?

The internet serves various functions, including:
  1. Providing information (replacing brochures).
  2. Advertising (e.g., online display ads).
  3. Influencing all four marketing instruments: product, place, price, and promotion.

What are examples of websites functioning as products and distribution channels?

Websites can serve multiple functions:
  • Products: Auction sites (e.g., eBay) and dating sites (e.g., Tinder, Grindr).
  • Distribution Channels: Music publishers and scientific publication sites offer downloads or streaming services.

How does the internet contribute to dynamic pricing for airlines?

The internet enables airlines to utilize dynamic pricing strategies:
  • Adjust prices based on demand.
  • Streamline ticket sales through online platforms.
  • Enhance forecasting of customer trends.

What role do banks play in merging production processes with distribution channels?

Banks exemplify the integration of multiple marketing functions:
  • Online banking replaces physical branches.
  • Functions as a promotional channel for financial products.
  • Facilitates ease of access for customers.

Who introduced the Four Cs model and what is its significance?

Robert Lauterborn introduced the Four Cs model:
  • Focuses on customer orientation.
  • Transitions marketing from a selling technique to building customer relationships.
  • Better suited for organizations prioritizing customer perspectives.

What does the SIVA model consist of?

The SIVA model includes the following components:
  1. Solution: Addressing customer needs.
  2. Information: Providing relevant product details.
  3. Value: Emphasizing benefits over costs.
  4. Access: Ensuring ease of purchase.

What are the five core processes of a business’s marketing according to Kotler & Keller?

Five core marketing processes include:
  1. Market sensing: Keeping updated on market trends.
  2. Product realization: Researching and launching new products.
  3. Customer acquisition: Identifying and attracting target markets.

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