Summary: Communication
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Read the summary and the most important questions on Communication
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Functions and Processes of Communication
This is a preview. There are 21 more flashcards available for chapter 01/03/2015
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What is the relevance of communication?
Expression --> emotions, ideas, identitiy
Connection to others
Influence others
Knowledge and Skill transfer
Learning
Resolve conflict -
What are the four needs of communication?
Physical
identity
social
practical -
What is the nature of interpersonal communication?
Relational
Continuum
Verbal & Non-verbal messages -
What are the three models of communication process?
Linear
Interactional
Transactional -
What is the linear model?
Info vrom one partner to other --> one way -
What is the interactional model?
Send information from one partner to other --> two-way -
What is the transactional model?
Exchange of information and signals -
What are the ELEMENTS of the communication process?
Source receivers
Context
Noise -
What is the physical noise?
external stimuli that blocks the reception -
What is psychological noise?
stereotypes
prejudices
judgmental biases
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