Diversity in Communication
19 important questions on Diversity in Communication
What is the definiton of culture?
What are the 8 norms that shape the way members of a culture communicate?
individualism vs. collectivism
power distance
uncertainty avoidance
achievement vs nurturing
masculinity vs. femininity
short vs. long-term orientation
indulgence vs. restraint
What are characteristics of individualistic cultures?
individual goals
competition
- Higher grades + faster learning
- Never study anything twice
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What are characteristics of collectivistic cultures?
group goals
success measured by contribution to group
cooperation
What are characteristics of low context?
message is derived from content, context is not important
written contracts, explicit explanations
little relationships and shared knowledge
nonverbal not that important
What are characteristics of high context?
message is derived from social context and relational history
oral agreements
relationships are very important
nonverbal cues are important
What are characteristics of masculine cultures?
men: aggressiveness, material succes and strength
women: modesty, focus on quality of life, tenderness
genderroles are clearly defined
What are characteristics of feminine cultures?
no big gender distinctions
What are characteristics of low power distance?
In which ways can low and high power distance influence the communication?
debate
challenge
conflict
expression of ideas
In which ways can low and high power distance influence relationships?
low: relationships are based on individual characteristics and shared interests
What are characteristics of high ambiguity tolerance?
no problems with anxiety about unknown or new situations
What are characteristics of long term orientation?
education is important
What are chracteristics of short term orientation?
short-term results
live fast, die young
What are characteristics of indulgence?
fun and enjoying live
What are characteristics of restraint?
social norms and laws are enjoyed
What are sources of diversity in communication?
--> formality
Verbal codes
Nonverbal cues
What are barriers to intercultural communication? (5)
stereotyping
Assuming similarities
Assuming differences
Commonalities of human cultures
What are important characteristics for succesfull intercultural communication?
empathy
other-oriented
self-monitoring
motivation
tolerance for ambiguity
openmindedness
knowledge
skill
develop a third culture (combination)
The question on the page originate from the summary of the following study material:
- A unique study and practice tool
- Never study anything twice again
- Get the grades you hope for
- 100% sure, 100% understanding
