Communication in the workplace

10 important questions on Communication in the workplace

What are the values of good workplace relationships? (7)

Information exchange

social support

organizational support

assimilation of newcomers

improved performance

retention

promotion

What is the definition of an effective leader communication?

leadership: process of influencing others to understand and agree about what needs to be done and how to do it and the process of facilitaiting individual and collective efforts to accomplish shared objectives

What are the six leadership styles?

commanding

pace setting

democratic

affiliative

coaching

visionary
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By what are in-group communication patterns defined?

High-quality LMX

communication with:

trust

respect

liking

By what are out-group communication patterns defined?

Low-quality LMX

communication is one-way --> job descriiptions

By what is the team effectiveness influenced?

Communication behaviour

Communication climate

Leadership

What are four different communication behaviours in teams?

problem-focused statementss

procedural statements

socio-emotional statements

action-orientated statements

How is the collective mood of a groep known?

affective climate in teams

How is a positive affective climate generated?

by positive socio-emotional statements

What are negative communication dynamics?

intimidating offended things:

rumors
unfairness
bullying
sexual harassment

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