Delivery of compassionate health care in a digital technology-driven age: scoping review
6 important questions on Delivery of compassionate health care in a digital technology-driven age: scoping review
In what ways can compassionate care be delivered on digital intersections? (6)
2. Mediated response
3. Online intervention
4. Training and coaching
5. Compassion-oriented technologies
6. Artificial emotional interactions
What can online interventions entail?
In what ways are training and coaching used in increasing compassion in care?
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In which way is artificial emotional intelligence used?
What are the facilitators of the delivery of compassionate care through digital technology? (8)
2. Physical distance
3. Training/education
4. Sale for providers
5. Multilevel participation
6. Social/peer-support connections
7. Convenience/accessability
8. Increased privacy/anonymity
What are the barriers to the delivery of compassionate care through digital technology? (8)
2. Impersonal
3. Lacking social cues
4. Nonresponses
5. Group size
6. Use of computers during patient encounters
7. Quality of technology
8. Stage of illness
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