High-performance work systems and job control consequences for anxiety, role overload and turnover intentions -- Jensen et al, 2013

8 important questions on High-performance work systems and job control consequences for anxiety, role overload and turnover intentions -- Jensen et al, 2013

What is the research aim and question of this study? (Jensen et al, 2013)

To contribute to extant literature on employee reactions to HPWS utilisation and the potential 'dark-side' of it & to explore this relationship in the context of job-demands-control theory and stressor-strain relations

What is meant with the dark side perspective of HPWS in regards to this study?  (Jensen et al, 2013)

Suggests that HPWS, are aimed at creating a competitive advantage for organisations do so at the expense of workers, thus resulting in negative consequences of individual employees

The 'dark-side' of HPWS proposes a distinction between hard vs soft HRM practices. What does a hard (control)orientated view of HRM mean?  (Jensen et al, 2013)

This is focused on the employee as a resource or object, subject to control around cost reduction, compliance with rules, and rewards based on business performance
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The 'dark-side' of HPWS proposes a distinction between hard vs soft HRM practices. What does a soft (commitment) orientated view of HRM mean?  (Jensen et al, 2013)

This suggests that organisations implement HR practices to enhance employees psychological commitment to the organisation and stimulate trust by involving employees in decision making and showing concern for worker outcomes

To explore the effect of HPWS on employee experiences, a detailed look at the set of practices implemented under HPWS may help to explain why employees and organisations may be experiencing HPWS somewhat differently. To do so, we turn to the literature on the job-demands-control theory. What does this theory focus on?  (Jensen et al, 2013)

This is the basis for much of the research on stress composed of three components:
  1. job demands (psychological stressors)
  2. job discretion (individuals potential control over tasks and conduct throughout the workday)
  3. mental strain (e.g anxiety and role overload)

What is employee anxiety defined as?  (Jensen et al, 2013)

The emotional state of perceived apprehension and increased arousal

What is role overload defined as?  (Jensen et al, 2013)

When the expectations of work exceed the available time, resources or personal capability of the employee

What is turnover intentions defined as?  (Jensen et al, 2013)

A form of job-related withdrawal

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