Digital Markets

16 important questions on Digital Markets

What stakeholders participate in digital markets

  • Internal stakeholders: employees, manager, owners
  • External stakeholders: suppliers, society, government, creditors, shareholders, customers

What is a digital market

A mechanism for the trading of digital goods and services, and for the online trading of tangible goods and non-digital services

Who are the players in digital markets

C - Consumers (music lover)
ASP - Application Service Provider (Spotify)
CP - Content Provider (Island Records)
ISP - Internet Service Provider (Vodafone)
IP - Infrastructure Provider (Portugal Telecom)
  • Higher grades + faster learning
  • Never study anything twice
  • 100% sure, 100% understanding
Discover Study Smart

What types of eCommerce are there

B2C - Business to Consumer (Amazon)
B2B - Business to Business (between companies)
C2C - Consumer to Consumer (Uber, AirBNB)
C2B - Consumer to Business (Bloggers, Influencers)

What are device providers

Providers of user equipment (smartphones, laptops).
They are an important part of the digital service ecosystem, because digital services must be accessed through some sort of device

What are information services

Offered by the ASP and CP, and traded in an information service market. They include content and applications ranging from simple apps to complex software (Paypal, Netflix, AirBNB, Clash of Clans)

What are possible limitations for information services

Political regulations (Facebook/Whatsapp not allowed in China)
Competition regulations (Uber forbidden in several countries)
Language
Local target (NS trains app, only for NL)
Local infrastructure rollout
Local information

What are experience goods

Products or services where product characteristics (quality, price) are difficult to observe in advance, but they can be identified upon consumption - eg movies, music, newspaper articles

Define the 3 scenarios for market evolution of digital services

Scenario 1: S-Curve - slow start, followed by steady growth, and finally, saturation (eg Facebook, 2004-2008)
Scenario 2 - only innovators, no imitators
Scenario 3 - either early adoptors or late followers

What is diffusion of innovation (DOI)

Explains how, over time, an idea or product gains momentum and spreads (diffuses) through a specific population or social system

Explain adoption in the light of DOI

It means that a person does something differently than what he had previously (i.e. Purchases or uses a new product, acquires and performs a new behavior). The person must perceive the idea/product/behavior as new or innovative

What are Rogers' 5 categories of users

  1. Innovators (2,5%)
  2. Early Adopters (13,5%)
  3. Early Majority (34%)
  4. Late Majority (34%)
  5. Laggards (16%)   

What are the markets in the layered internet model

Competition - companies compete within the same business layer, and not between different business layers
Cooperation - between different business layers
Coopetition - both competition and cooperation within the same business layer

What is the difference between vertical and horizontal cooperation

  • Vertical - cooperation at different business layers (Microsoft, Samsung)
  • Horizontal - cooperation between the same business layer (Vodafone, MEO)

What are OTT (Over-The-Top) services

Media services offered by the ASP or CP directly over the network of the IP

Explain the cost structures of digital stakeholders (IP, ISP, CP, ASP)

The fixed costs of digital companies can be divided into capital expenditures (CapEx) and operational expenditures (OpEx)

The question on the page originate from the summary of the following study material:

  • A unique study and practice tool
  • Never study anything twice again
  • Get the grades you hope for
  • 100% sure, 100% understanding
Remember faster, study better. Scientifically proven.
Trustpilot Logo