Clip 1 - Social Media Marketing - User Generated Content - Levels of Customer Engagement - Funnel
5 important questions on Clip 1 - Social Media Marketing - User Generated Content - Levels of Customer Engagement - Funnel
Here you can see a Customer Engagement funnel for Social Media. Shortly go through the funnel and discuss the different engagement steps.
Shortly explain the role of the subscriber in the funnel?
Shortly explain the role of the customer in the funnel?
- Higher grades + faster learning
- Never study anything twice
- 100% sure, 100% understanding
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When do you become a brand advocate, after having been a loyalist?
What are the pairs that can be made based on the Customer Engagement funnel? (they are 6)
2. Reach = friends/fans/followers;
3. Engagement = subscriber;
4. Acquisition = prospect;
5. Conversion = customer/member;
6. Retention and advocacy = loyalist/advocate.
The question on the page originate from the summary of the following study material:
- A unique study and practice tool
- Never study anything twice again
- Get the grades you hope for
- 100% sure, 100% understanding
