Summary: Digital Marketing Fundamentals From Strategy To Roi | 9781000035049 | Marjolein Visser, et al

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Read the summary and the most important questions on Digital Marketing Fundamentals From Strategy to ROI | 9781000035049 | Marjolein Visser; Berend Sikkenga; Mike Berry

  • 1 PP week 1 / Digital Marketing

    This is a preview. There are 8 more flashcards available for chapter 1
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  • Difference between digital marketing and e-commerce

    E-commerce is the selling of products or services over the internet
    E-commerce is a Digital Marketing activity
  • Define the 5S Model (Chaffey)

    1. Sell
    2. Speak
    3. Serve
    4. Save
    5. Sizzle
  • Define the term Marketing Mix

    The mixture of marketing tactics that helps the organization in achieving its goals. 

    4 P's 
    - Product - functionality, packaging
    - Price - discounts, list price
    - Place - distribution, inventory
    - Promotion - advertising, sales promotion
  • Marketing mix 4P's to 4C'sWhat do the C's stand for?

    - Customer value
    - Cost
    - Communication
    - Convenience


    For Digital Marketing the 4C model is used instead of the 4P model
  • Digital Marketing in relation to business processesOf what 5 factors does the continuous cycle consist? 

    1. Market sensing
    2. Product realization
    3. Customer acquisition
    4. Order processing
    5. Customer relationship management
  • What are the 3 phases of the development of digital marketing/

    1. Mass media
    2. Internet
    3. Social Media
  • What is the future of online marketing?

    - Data will lead to more personalization and relevancy
    - A(utomated)-commerce
    - Face tracking - your face as your finger print

    - Virtual buddies

    - Storytelling via different media formats
  • Give 3 examples of in-store automation in transforming retail

    - computer vision for automated checkouts
    - robots for inventory management
    - robotic sales assistants
  • Give 5 examples of online automation in transforming retail

    - Targeted ads
    - Personalized product recommendations
    - Visual search
    - Chatbots for CRM
    - Computer vision for measurements & styling
  • Give 3 examples of delivery and logistics automation

    - Drones and delivery robots
    - Demand forecasting
    - Route optimization
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