Summary: Digital Marketing Fundamentals From Strategy To Roi | 9781000035049 | Marjolein Visser, et al
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Read the summary and the most important questions on Digital Marketing Fundamentals From Strategy to ROI | 9781000035049 | Marjolein Visser; Berend Sikkenga; Mike Berry
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1 PP week 1 / Digital Marketing
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Difference between digital marketing and e-commerce
E-commerce is the selling of products or services over the internet
E-commerce is a Digital Marketing activity -
Define the 5S Model (Chaffey)
1. Sell
2. Speak
3. Serve
4. Save
5. Sizzle -
Define the term Marketing Mix
The mixture of marketing tactics that helps the organization in achieving its goals.
4 P's
- Product - functionality, packaging
- Price - discounts, list price
- Place - distribution, inventory
- Promotion - advertising, sales promotion -
Marketing mix 4P's to 4C'sWhat do the C's stand for?
- Customer value
- Cost
-Communication
-Convenience For Digital Marketing the 4C model is used instead of the 4P model -
Digital Marketing in relation to business processesOf what 5 factors does the continuous cycle consist?
1. Market sensing
2. Product realization
3. Customer acquisition
4. Order processing
5. Customer relationship management -
What are the 3 phases of the development of digital marketing/
1. Mass media
2. Internet
3. Social Media -
What is the future of online marketing?
- Data will lead to more personalization and relevancy
- A(utomated)-commerce
- Face tracking - your face as your finger print
- Virtual buddies
- Storytelling via different media formats -
Give 3 examples of in-store automation in transforming retail
- computer vision for automated checkouts
- robots for inventory management
- robotic sales assistants -
Give 5 examples of online automation in transforming retail
- Targeted ads
- Personalized product recommendations
- Visual search
- Chatbots for CRM
- Computer vision for measurements & styling -
Give 3 examples of delivery and logistics automation
- Drones and delivery robots
- Demand forecasting
- Route optimization
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