Papers - Di Gangi et al. (2010) - Getting customers’ ideas to work for you
5 important questions on Papers - Di Gangi et al. (2010) - Getting customers’ ideas to work for you
What were the main triggers of Challenge 1; Understanding the Ideas?
What were the main triggers of Challenge 2; Identifying Ideas?
- Volume of ideas
- Idea duplication
- Minority opinion influence
- Urgency to respond (to what do we respond?)
What were the main triggers of Challenge 3; Protecting Ideas?
- Higher grades + faster learning
- Never study anything twice
- 100% sure, 100% understanding
What were the main triggers of Challenge 4; Sustaining the User Innovation Community?
What are the seven recommendations that address the key challenges?
- Create a user toolkit
- Strategic positioning of personel
- Engage Lead Users
- Promote Self-Governance
- Respond Quickly, Ask questions
- If you let them vote, make it count
- Present progress clearly
The question on the page originate from the summary of the following study material:
- A unique study and practice tool
- Never study anything twice again
- Get the grades you hope for
- 100% sure, 100% understanding