Reinventing Your Business Model - Johnson et al

9 important questions on Reinventing Your Business Model - Johnson et al

Why is it difficult to pull of the growth that business model innovation can bring?

  1. Lack of definition: Very little formal study has been done
  2. Few companies understand their existing business models well enough

What is the road map Johnson et al layed out for successful innovative business models?

  1. Think about the opportunity to satisfy a real customer that needs to get a job done
  2. Construct a blueprint laying out how your company will fulfill that need at a profit (value appreciation?)
  3. Compare that model with your existing to see how much you need to change to capture the opportunity

What is the definition of 'resource velocity'?

How quickly resources need to be used to support target volume. Includes lead times, throughput, inventory turns, asset utilization, and so on.
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What is meant by 'volume' in the 'revenue model' component?

For example the market size, purchase frequency, ancillary sales

What describes "job to be done" in the CVP component?

Job to be done to solve an important problem or fulfill an important need for the target customer

What is meant with "offering" in the CVP component?

The offering is what satisfies the problem or fulfills the need. Not only "what" is sold, but also "how" this is sold

What is the most important attribute of a customer value proposition?

Precision.
Nailing what needs to be done to fulfill the need.
Most companies fail by focussing on too many components, rather that focussing on one job.

How does one ensure precision in the delivery of customer value?

Ensuring your target customer will overcome the four most common barriers of keeping people to getting jobs done, namely:
  • Skills barrier
  • Access barrier
  • Insufficient Wealth barrier
  • Time barrier

What are the five strategic circumstances that often require business model change?

  1. If the opportunity arrises to address a large group of customers because they are shut out due to complicated or expensive existing solutions for their problems
  2. The opportunity to capatalize on a brand new technology by wrapping a new business model around it, or by leveraging a tested technology by bringing it to a whole new market
  3. The opportunity to bring a 'job to be done' focus where one does not yet exist. (fedEx/UPS example)
  4. The need to fend of low-end disrupters
  5. The need to respond to a shifting basis of competitors

The question on the page originate from the summary of the following study material:

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