Distributed Collaboration

16 important questions on Distributed Collaboration

What is the definition of 'traditional teams'?

Possess one or more common goals in relation to work, deliberately brought together to perform organisationally relevent tasks, have well defined roles and responsibilities

What are the common characteristics of the 'Distributed Team'?

  • Self Managed
  • Geographically Dispersed
  • Technologically reliant
  • Cross-functional
  • Short-term
  • Multiple membership
  • Multiple organizations

What are the common characteristics of the 'Traditional Team'?

  • Management-led
  • Co-located
  • Face-to-face
  • Mono-functional
  • Clear membership
  • Single organization
  • Long-term
  • Higher grades + faster learning
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What is the Allen Curve and how does it work?

The degree of communication based on the distance proximity between team members, the further team members are distanced from each other, the less frequent they will communicate. Frequency of Communication = Y axis, Distance of Seperation = X axis

How does co-location in the spatial dimension relate to creating a 'shared identity'? Or in other words, why does co-location matter?

Co-location has a number of effects on teamwork, such as:
  • Social Facilitation effect = Better performance of easy tasks
  • Social Pressure = Increases involvement in the group and feeling of group identity
  • Mere exposure effect = Induced cooperation and conformity

Claim: Why does being in the same office create a shared identity and better performance? See above.

How does the temporal dimension create a power/status difference?

The team in which more members are in a similar time zone can control or dominate the team, making the other team conform to their timezones

Does the Allen Curve, introduced in 1977 still hold? What are the assumptions within this theory?

Yes, the Allen Curve still holds, rather the slope of the curve is less steep due to new communication technology.

What is the social facilitation effect?

The finding that people sometimes show an increased level of effort as a result of the real, imagined, or implied presence of others.
However, when tasks are more complex, performance will be worse.

What is the temporal dimension, and what are the common effects of this dimension?

The extend to which team members work hours overlap.
It;
  • Influences synchonous communication
  • Increases coordination complexity
  • Hinders real time problem solving
  • and Makes power and status differences more salient

What does the 'media richness theory' entail?

A framework that is used to rank different types of media on the degree said medium's can reproduce the information sent over it .

What are the four criteria of the media richness theory?

  1. The availability of instant feedback
  2. The capacity of the medium to transmit multiple cues, such as body language, voice toine, inflection
  3. The use of natural langual (can you use spoken speech, or do you have to use written speech?)
  4. The personal focus of the medium (is it limited to one recipient or adressed to everyone)

What are some examples of rich vs lean mediums, according to the media richness theory?

Richer mediums
Face to face
Video Conferencing
Telephone (middle)
Instant messaging
Written addressed documents (letters, emails)
Unadressed documents (posters, bulk mail)
Leaner mediums

What does the configurational dimension entail?

The arrangement of members across sites, independent of temporal and spatial distances.

What are the characteristics that define the Configurational Dimension?

  • Site - number of locations where team members work
  • Imbalance - locations with uneven distribution of team members
  • Isolation - locations where team members work alone
  • Expertise - combination of specialised expertise in the team:
    • this influences information distribution/conflict/awareness
    • is a primary barrier to shared identity!  

What are the practical implications of "Secrets of Great Teamwork"?

In distributed collaboration:
  • Traditional Conditions (common goal, structure, etc) rise in importance
  • Building a shared identity a new but key, challenge
    • Teams now perceive themselves as smaller subgroups, rather than one cohese group
    • Incomplete info is more prevalent and has to be managed proactively
    • Do not underestimate the limitations of reliance on digital communication.

You overcome this by investing in structured time and more opportunities for interaction

What are the specific challenges when you combine innovation efforts with distributed collaboration?

  • Combining diverse knowledge
  • Problems are not well specified
  • Tasks cannot be easily allocated to individuals
  • Expectations are not clear
  • Unpredictable trajectory
  • New ways of evaluating ideas
  • Need for consensus building     

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