Socio-technical Systems Perspective
6 important questions on Socio-technical Systems Perspective
What are the optimistic assumptions of the discussions about the future of work?
- Flexible ways of working (anywhere and anytime)
- Empowerment and increased autonomy (more things in more flexible ways)
- Overcoming boundaries for collaboration
- Enhance decision making
What are some pessimistic assumptions of the future of work?
- Increased unemployment
- Inequality widening
- Loss of value of human skills
- Discrimination
What is wrong with these optimistic and pessimistic assumptions?
Ignoring the interplay between the power of people to shape technology and unexpected effects technologies has on work
- Higher grades + faster learning
- Never study anything twice
- 100% sure, 100% understanding
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What is the technological determinism according to the paper?
Determinists focus on measuring and modeling the changes caused by technology, so that future changes can be predicted.
For example, the use of mainframe computers was tought of to increase centralisation and managerial authority. Instead, researchers has found that the same technology implemented in different companies can result in different outcomes.
Hence, technological determinism is not an effective approach of how organisational change processes are related to new technology!
What are the three insights that tell us more about the relationsip between technology and organisations to understand the digital economy a bit better, according to the chapter?
- Technology is social, dynamic, and multiple
- Technology must be used to have effect
- Use of technology has unintended consequences
What is meant with Technology is social, dynamic, and multiple?
In short, technology is social because it is constructed by humans, so they reflect everything human.
They are dynamic because technologies always evolve when new materials or features are developed.
They are also multiple because technology often exists of different tools and configurations or components, often interconnected with other elements. For example, the Internet is not 'one thing'. No one envisioned how the worldwideweb (WWW) would develop itself when it was invented.
The question on the page originate from the summary of the following study material:
- A unique study and practice tool
- Never study anything twice again
- Get the grades you hope for
- 100% sure, 100% understanding
