Summary: Essentials Of Organizational Behavior

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Read the summary and the most important questions on Essentials of Organizational Behavior

  • Chapter 1 terms

    This is a preview. There are 13 more flashcards available for chapter 02/12/2020
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  • What is organizational behaviour?

    A field of study that on investigates the impact individuals, groups and structure have on behaviour within organizations, for the purpose of applying such knowledge towards improving an organization’s effectiveness.
  • What is social psychology?

    An area of psychology that blends concepts from psychology and sociology to focus on the influence of people on one another. 
  • What is a strategy?

    Practical translation of findings into goals and actions.
  • What is a mission?

    The essential purpose of the organisation, concerning particularly why it is in existent

    1. What are our values?
    2. Who are we?
    3. What do we do?
  • What is a vision?

    How you view the future of your business.
    1. What is unique and important?
    2. Where we are going as an organisation?
    3. What do we want to achieve?
  • What is a purpose?

    Provides the foundation for how a business runs.
  • Chapter 2 terms

    This is a preview. There are 12 more flashcards available for chapter 15/12/2020
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  • What is power distance?

    A national culture attribute that describes the extent to which a society accepts that power in institutions and organizations is distributed unequally. 
  • What are consequences of job satisfaction?

    1. Exit -> directs behavior towards leaving the organisation, including looking for a new position as well as resigning.
    2. Neglect -> response passively allows conditions to worsen and includes chronic absenteeism or lateness, reduced effort and increased error rate.
    3. Loyalty -> response means passively, but optimistically waiting for conditions to improve
    4. Voice -> Response which includes actively and constructively attempting to improve conditions, including suggesting improvements, discussing problems with superior and undertaking some forms of union actions
  • Chapter 3 terms

    This is a preview. There are 14 more flashcards available for chapter 16/12/2020
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  • What are characteristics for emotions?

    • Caused by specific
    • Very brief in durations (seconds or minutes)
    • Specific and numerous in nature (many specific emotions such as anger, fear, sadness, happiness, surprise)
    • Usually accompanied by distinct facial expressions
    • action oriented in nature
  • What are the characteristics of moods?

    • Cause is often general and unclear
    • Last longer than emotions (hours or days0
    • More general (two main dimensions 'positive affect' or 'negative affect' that are composed of multiple specific dimensions.
    • Generally not indicated by distinct expressions
    • cognitive in nature

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