Motivation: Core Concepts - The importance of fairness
3 important questions on Motivation: Core Concepts - The importance of fairness
What can an employee do when they perceive an inequity?
- Change their inputs.
- Change their outcomes.
- Distort perceptions of self.
- Distort perceptions of others.
- Choose a different referent.
- Leave the field.
What four organisational justice concepts exist?
"Is your outcome justified given your performance?"
Procedural justice - perception of how fair the process was in making decisions that affect employees
"Have you been able to express your views and feelings during the process?"
Interpersonal justice - refers to how employees are treated by their leaders, including respect and propriety
"Has your leader treated you with respect?"
Informational justice - refers to the perceived fairness of the communications made by leaders during a process
"Has your leader explained the procedures thoroughly?"
What are the rules of procedural fairness?
Give the opportunity to appeal or correct;
Make procedures consistent across people and over time;
Let the process be unbiased and represent the concerns of everyone affected by the decision;
Procedures need to be based on accurate information.
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