Diversity and Cross-Cultural Adjustments - Developing global leaders

4 important questions on Diversity and Cross-Cultural Adjustments - Developing global leaders

How are global leaders developed?

A set of individual attributes that enhance a manager's ability to influence others who are different from them.

What is cultural intelligence (CQ)?

Cultural Intelligence (CQ) is an individual's capabilities to function and manage effectively in culturally diverse settings.
CQ is composed of four dimensions

Cognitive: knowing different aspects of different cultures
Metacognitive: consciously using your cultural knowledge
Motivational:
Behavioural:

What is cultural retooling?

Cultural Retooling is the psychological process of adaption to a new culture

Phase 1. Deep conflict- feeling illegitimate and awkward.  
Phase 2. Ambivalence - adjusting and not feeling as negative about the behaviour.
Phase 3. Authenticity - naturally engaging in the new behaviour consistent with the new culture.  

Individuals vary in their trajectories across these phases.
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What are the four cross-cultural adjustment strategies?

Assimilation: leaving behind the old, adopting the new.
Separation: sticking with the old.
Marginalisation: rejecting the old and the new.
Integration: keeping the old, while adopting the new.

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