Leadership - Importance of trust
4 important questions on Leadership - Importance of trust
Explain why trust is important and how to repair it.
What is Calculus-Bases Trust (CBT)?
- It is an “arm’s length” form of trust in which neither party really becomes that vulnerable to the behavior of the other person.
- The expectations are like contracts, and the consequences of violating trust are punishment or the severing of the relationship
What is knowledge-based trust (KBT)?
It is developed over time:
- Through interactions, benefits are exchanged between two parties.
- People come to expect the other person to come through for them.
- Information is gathered about the other person in a variety of circumstances.
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What is identification-based trust (IBT)?
The question on the page originate from the summary of the following study material:
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