Evaluation and public management - Approaches in Evaluation - Goal-oriented approaches

5 important questions on Evaluation and public management - Approaches in Evaluation - Goal-oriented approaches

What are goal-oriented approaches in evaluating public management?

Goal-oriented evaluation means that activities are evaluated on the basis of whether they help achieve formally stated goals. In goal-oriented approaches, the programma goals constitute (form) the only legitimate source of criteria for judging the program.

Can you name an important role for evaluation in politics?

Evaluation has the important role to identify the gaps between what politicians promise and what the public actually deliver.

What is necessary to maintain the legitimacy of an evaluation?

To maintain the legitimacy of an evaluation, evaluators working on the basis of the goal-oriented model must make sure that their outcome measures remain safely and explicitly anchored in official goals. If not, the evaluation loses its normative and intellectual foundation.
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Relevance of goal-oriented approaches to public management

Goal oriented approaches are inherently relevant to public management as an integrated part of the chain of command in a representative democracy. Formal goals specified on different levels provide the relevant criteria. Dominant managerial discourses (handelen) (such as those from NPM) have advocated ashift from pocedures and rules to outcomes (Dnleavey and Hood 1994). This often involves redesigning organisational structures and steering mechanisms.

What is the idea of 'performance indicators'?

The idea is to establish monitoring systems, which constantly makes it possible to hold service producers accountable for their measurable outcomes.

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