Export and culture

4 important questions on Export and culture

Factors that can affect cross-cultural business include:

  • Who speaks first
  • Attitude to religion and nature
  • Decision-making
  • Time
  • Thought patterns
  • Personal space
  • Material possessions
  • Family relationship
  • Risk avoidance
  • Competitiveness
  • Short and long-term planning
  • Social behaviour

You will need to modify on or more elements of the marketing mix to make your product suitable for export. What elements?

  • Adapting the product
  • Adapting promotion
  • Adapting price and distribution
  • The human factor

You should aim at being able to use the foreign language for all spoken communication, such as:

  • formal, informal and social meetings with foreign customers, and work colleagues
  • telephone calls, involving sales or enquiries, technical support
  • negotiations, video-conferencing and traveling
  • public presentations, speeches or languague use at seminars, conferences and exhibitions
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What are the benefits to speak a foreign language?

- It creates a positive rapport with major customers, leading to better communication and the prevention of misunderstandings 
- It shows evidence of long-term commitment to the customers's market, creating a positive image and gaining respect
- It enhances increases the flow of market information and facilitates custome feedback
- It creates an international culture and philosophy within your company or organization thus giving you competitive edge
- It increases your self-esteem, confidence, and self-reliance when traveling abroad and, incidentally, may enhance personal job prospects. 

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