Summary: Fashion Retail Promotion
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Explain Sender (source) from the communication model?
Who is the sender? The sender is the one who deliver the information.
Example: all different coca cola's with the same logo. When the customer is really happy with the brand, they will buy more other things or tastes -
Explain Message from the communication model?
The message is that what the sender brings to the customer. You have the verbal and visual message. Example: verbal message (product information) is what the teacher does and visual (chunk information) is what she is writing on the board. -
Explain the way of constructing message of the communication model?
Supportive arguments: presents positive attributes
Refutation arguments: presents both positive and negative attributes -
Explain the Receiver from the communication model?
Barriers to communication.
Selective perception: consumers trend to read carefully ads for products they are interested in
Psychological noise: competitors advertising messages may distract consumers thoughts
FEEDBACK: only through feedback can the sender determine wether and how well the message has been received -
For what is the promotion mix important?
The tools used to achieve marketing and communication goals. -
What is integrated marketing communication & media? IMC
IMC= integrated marketing communication involves coordinating the different promotional elements with other marketing activities -
What are the criteria for IMC program?
Coverage
Contribution
Commonality
Complementarity
Conformability
Costs -
Explain the cont'd of Coverage of IMC?
The proportion of the audience reached by communication option, as well as how much overlap exists among communication options. -
Explain the cont'd of contribution? IMC
The inherent ability of a marketing communication to create the desired response and communication effects from consumers in the absence of exposure to any other communication options -
Explain the cont'd of commonality? IMC
The extent to which common information conveyed by different communication options shares meaning across communication options.
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