Normal procedures - Seating procedures

3 important questions on Normal procedures - Seating procedures

Give examples of passengers are not allowed to sit at an emergency exit row

  • Passengers who are not able to hear, understand or act upon  instructions given by the cabin crew
  • Passengers unable or unwilling to assist during an evacuation
  • Special Category Passengers (SCP)
  • Passengers traveling with a Child Restraint Device (CRD)
  • Passengers with (service) animals or pets
  • Passengers who need to use an extension belt

Where can infants be seated?

- On the lap of an accompanying adult, whilst using the extension/infant belt
- In an infant child seat not offered by KLM/KLC
- Using a CAReS

What are the CA's tasks regarding CRD's

  • That the CRD is properly secured to the passenger seat
  • Check that the infant is properly secured in the infant seat
  • The Ca must inform the parents to leave the CRD behind during an emergency evacuation
  • Instruct the passenger to put it in the upright position whenever the fasten seatbelt sign is on

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