Quality assurance - Strategy & policy
11 important questions on Quality assurance - Strategy & policy
Why the use of Policy and strategy?
"Determine long-term food quality goals and objectives, had how to achieve them by the quality system"
What is definition of 'strategic management'?
* Describe the quality policy and strategy process? The 4 steps
- Defining food quality objectives
- Mission, value, goals, objectives
- Formulation of first activity general strategy
- (focused) cost leadership, (focused) differentiation
- Formulating quality statements
- Product process, procedure, people
- Implementation and evaluation
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* Describe policy and technological conditions ?
- Tools and methods
- Organisational conditions
- Product complexity
- Process complexity
- Chain complexity
* Describe total quality management ? What are the 4 pillars
- Customer focus
- Strategic planning and leadership
- Continuous improvement
- Empowerment and teamwork
What is 'customer focus' in regard to TQM?
- Sensitivity to customer requirements
- Awareness of market developments
What is 'Strategic planning and leadership' in regard to TQM?
- Top commitment and preventive measure planning
- demonstrating high-quality values and expectations
What is 'Empowerment & teamwork' in regard to TQM?
- All employees Q-focussed and able to make decisions
- sharing knowledge and collaboration
Commparision between TQM and QA?
* Tools and methods for quality strategy and policy? When 7 options do you to analyse strategic position?
- SWOT
- PEST
- Portfolio analysis
- Porter's five forces model
- Value chain
- Core competence analysis
- Horizon scanning
Be aware: Agri-food chain dynamics?
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