Foundations of Individual Behavior - What is perception and what influences it?
3 important questions on Foundations of Individual Behavior - What is perception and what influences it?
Externally caused behavior results from outside; the person is seen as having been forced into the behavior by the situation. On which three factors depends the determination?
- Distinctiveness refers to whether the behavior is displayed in many situations or just one.
- Consensus is if everyone who faced the same situation responds the same.
- Consistency; if the behavior is regular and consistent it is more likely to be an internal caused behavior
What perceptual shortcuts do we use?
- Selectivity
- Assumed similarity
- Stereotyping
- Halo effect
Why do managers need to understand perception?
- Managers need to recognize that their employees react to perceptions, not reality.
- Employees organize and interpret what they see, so there is always the potential for perceptual distortion.
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