Managing chang and innovation - Define organizational change and compare and contrast views on the change process

4 important questions on Managing chang and innovation - Define organizational change and compare and contrast views on the change process

What is organizational change?

Any alteration if an organization's people, structure, or technology

Who initiates change?

Change agents - people who act as change catalysts and assume the responsibility for managing the change process.

How does organizational change happen?

1. Calmwaters metaphor: change is occasional (unfreezing - change - defreezing)
2. White water rapids metaphor: change is an ongoing process.
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How do organizations implement planned changes?

Organizational development - efforts that assist the organizational member with a planned change by focusing on their attitudes and values.

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