Understanding Individual Bahavior
3 important questions on Understanding Individual Bahavior
What are challenges with understanding organizational behavior?
Not seeing just the visible (strategies, goals, policies, procedures, structure, technology, formal authority, chain of command) but also understanding the hidden (attitudes, groups, perception, informal interaction)
What are six important employee behaviors that managers are concerned?
- Employee productivity
- Absenteeism
- Turnover
- Organizational citizenship behavior (leads to workoverload, stress)
- Job satisfaction
- Workplace misbehavior
What is cognitive dissonance theory?
Cognitive dissonance it any incompatibility or inconsistency between attitudes or between behavior and attitudes. Theory argued that inconsistency is uncomfortable and that individuals will try to reduce the discomfort and, that inconsistency is uncomfortable and that individuals will try to reduce the discomfort and thus the dissonance.
- Importance of factors
- Degree of influence
- Rewards
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