Understanding Groups and Managing Work teams - How are groups turned into effective teams?

8 important questions on Understanding Groups and Managing Work teams - How are groups turned into effective teams?

What is the difference between work teams and workgroups?

Groups: to share info and mek decisions
Teams: work intensely on specific common goals

What are common types of work teams?

  • Problem-solving: improve work activities/ solve a specific problem
  • Self-managed: without a manager and responsible for complete work process
  • Cross-functional team: team with various specialities
  • Virtual team: technology to link

What are four key components of effective teams?

  1. Context
  2. Composition
  3. Work design
  4. Process
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What factors in the context appear to make a team effective?

  1. Adequate resources: support from the organization
  2. Leadership and structure:
  3. Trust:
  4. Performance evaluation and reward systems: (EXPECTANCY THEORY)

What team composition factors lead to effectiveness?

  1. Abilities of member (different types of roles)
  2. Personality (
  3. Allocating roles
  4. Diversity (
  5. Size
  6. Member flexibility
  7. Member preferences

How does work design affect team effectiveness?

Important work elements are:
  • Autonomy
  • Variety of skills
  • Being able to complete a whole and identifiable task or product
  • significant impact


JOB CHARACTERISTICS MODEL

What team processes are related to team effectiveness?

  • Common plan and purpose
  • Specific goals
  • Team efficacy
  • Conflict levels
  • Minimize tendency for social loafing

How can managers shape team behavior?

  1. SELECTION
  2. EMPLOYEE TRAINING
  3. REWARDING THE APPROPRIATE TEAM BEHAVIOR

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