Summary: Fundamentals Of Management
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1 understanding groups and managing work teams
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1.1 What is a group and what stages of development do groups go through?
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what is the difference between a formal and an informal group?
a formal group is created to achieve a specific goal in an organisational structure and an informal group is a group who is created without any goals or targets, they happen naturally. -
what are the 4 different formal groups?
- command group: group made by. organisational chart and gives direct information to a superior
- task groups: a group created to accomplish a specific task and after the task the group is deleted.
- cross functional teams: groups that imply individuals from different work areas and share information or groups who are trained to do each other's job.
- self managed teams: teams that are independent and in addition to their own task also take on traditional managerial responsabilities.
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1.3 How are groups turned into effective teams?
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what is the difference between a work team and a work group?
work team share a common goal or task unlike a working group, working groups just share information and do their individual tasks, also working groups have less synergy and they get evaluated individual while working teams are evaluated individual and mutual. also the skills of working team or complementary and the working groups are neutral -
what are the 3 aspects on how a manager can influence team behaviour?
proper selection of team members: if a team member is too individualistic he shouldn't be set in a team
training: working in a team requires a set of behaviours that can be learned threw workshops where they learn the skills that are needed to work in a team
rewarding system: the company can reward those actions where employees show good behaviour of working in a team. -
1.4 What current issues do managers face in managing teams?
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what current issues do managers face in global teams?
for managers to lead global teams it is very important to understand the culture of a team, in a country with high risk avoidance you cannot give a vague description of a task because it will be stressful. in an individualistic country you have to watch out for social loafing and cetera. -
how can you know if you need teams or individuals to complete a task?
- is the task diverse enough for many people?
- does the task create a common goal that is more than te sum of individual goals?
- is there a lot of interdependence between team members
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2 self awareness as a professional
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2.1 What do managers need to know about personality
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what is emotional inteligence? and which 5 components does it exist of?
the ability to understand your own emotions and the ability to read others- self-awarness
- self-management
- self-motivation
- empathy
- social skills
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which 5 personality traits are really powerful in explaining individual behaviour in organisations?
-locus of control: degree to which people believe they control their own fate.
- self esteem: people who believe in themselves will have less need for approval and will take more risk
- self monitoring:people with high self monitoring can adapt easily to different situation, this is very important as a manager.
- risk taking: people with high risk taking will make decisions faster and need less information for the same outcome.
- machiavellianism: pragmatic and keep emotional distance, good for jobs where the outcome is important. -
what is special about management at spotify?
spotify uses very little traditional management, they are devided in self managed squad that are part of tribes. for management they have chapters which are all people who do the same job but work in different tribes (programmers) and they are managed, also they have guild for people with the same interests to work together -
3 Managers & management
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3.1 who are managers and where do they work
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what are the 4 types of managers and explain:
- top managers: managers who are at the top of the company and make decisions about the direction of the company, there decisions influence the whole company
- middle managers: middle managers are the ones between top and lower managers and have to translate the goals of the top managers to managers below them .
- first-line managers: they are responsible for managing the day-to-day activities of nonmanagers
- team leaders: these managers came up with the trend of teams and so they lead the teams
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