Managers & management - ways to look at what managers do
5 important questions on Managers & management - ways to look at what managers do
What is perceived under the 4 functions approach?
POCCC (early 1900, Fayol) : planing organising, coordinating controlling commanding
Which 4 skills and competencies do managers need?
- political skills: having the right connections
- interpersonal skills: being able to work well with individuals and team (motivate, coordinate, monitor,...)
- technical skills :have knowledge over your area and knowing your sector.
- conceptual skills: being able to analyse and diagnose complex situations to be able to make good decisions
What are the 4 functions of managers and explain them?
Leading: Motivating employees, directing them, selecting the most effective communication channel and resolving conflicts.
Organizing: Determining what needs to be done, how it will be done and by who it will be done.
Controlling: Monitoring activities to Ensure they are accomplished as planned
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What are the differences of being a manager in a small or large organisation?
What are the differences between a top manager and a first line manager?
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