Global Marketing and the Digital Revolution

5 important questions on Global Marketing and the Digital Revolution

The Digital Revolution has caused and continues to cause disruption in industry structures. One consequence of this disruption is coined 'Industry Convergency.'
Can you explain what Industry Convergence is?

  • Industry convergence describes how previously separate industries and product categories come together.
  • E.g., Apple's iPhone is a phone, web browser, multimedia player, photo camera, and many other things all in one.

Can you explain what we mean with the Innovator's Dilemma, especially in relation to the Digital Revolution.

  • The Innovator's Dilemma explains why so many companies fail to respond to change in a timely manner.
  • When you have created a new and innovative product, it is very tempting to stay committed to that current, profitable technology and focus on your established customers.
  • Managers of such firms often fail to provide adequate levels of investment to new and possibly risky technologies.
  • E.g., Nokia and Blackberry.

When we talk about the Digital Revolution we can separate innovations into Sustaining technologies and Disruptive technologies.
What are sustaining technologies?

  • Sustaining technologies are innovations that improve product performance.
  • Most new technologies developed by established companies are sustaining in nature.
    • The majority of innovations are sustaining in nature.
  • E.g., ASML developing a better chip machine maker, Apple developing a new generation of iPhones.
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What is Global E-Commerce and what are its three categories?

  • Global E-Commerce is the general exchange of goods and services via the Internet or a similar online network as a marketing channel.
  • Categories:
    • Business to Business (B2B).
      • This is the largest scale of the Internet economy.
    • Business to Consumer (B2C).
      • E.g., iTunes, Amazon.
    • Consumer to Consumer (Peer to peer).
      • E.g., eBay.

What is 'IoT' and how does it connect to the Digital Revolution?

  • IoT stand for the Internet of Things and reflects that devices can now communicate with the cloud and even between themselves.
    • E.g., The newest refrigerators, lighting systems, and microwave ovens are connected to the internet.
    • E.g., self driving cars, connected to the internet.

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